An introduction to Rwanda

Over the past few months, in the lead up to our pilot Dental Volunteer Programme (DVP) in the country beginning on Monday 17th June, Operations Manager Jo has travelled to Rwanda on several occasions – from her base in Tanzania – in order to plan and confirm arrangements. From her various trips, Jo has created an introduction to the country for our supporters and volunteers to read. We’re really excited about hosting DVP in a different country for the first time. This is very much a pilot programme, and we’ll keep you updated.

“I found Rwanda to be a beautiful country, amazing countryside and very well set up. Volunteers who have travelled to Tanzania with us will find that Rwanda’s infrastructure is far more developed than Tanzania, even in the more rural areas, and I believe that this is due to everything that has occurred since the Genocide, and the hard work and aid money that has gone into re-establishing the country.

The main languages spoken are Kiruwandan, French and English. English is now being much more widely used and within academic areas everything is now being taught in English. We managed to get by in English and also a bit of bad French as well as some Kiswahili.  The good thing is that Innocent, who will be with us for our pilot later this month, speaks Kiruwandan!

It’s reported that Rwanda is the most densely populated country in Africa with a population of 11.4 million people, 81% of whom living in rural areas.  Since the genocide in 1994, Rwanda has experienced considerable growth; however, it is a growth which the country’s health services are not yet able to cater for. Rwanda has only 11 dentists which equates to one dentist per 800,000 people, and only 6 of the 34 district hospitals can treat dental caries – the most common disease in the world.

We’re really excited to be hosting a pilot programme in Rwanda, and hope that it leads to many more in the future, allowing us to provide access to thousands of people in the country who are currently living without access to safe treatment when suffering with dental pain. We will keep everyone updated on the programme as we go along.”

-          Jo

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National Smile Month 2013, by Dental Programme Manager Joyce Mpanduji

Dental Programme Manager Joyce

Dental Programme Manager Joyce joined the Bridge2Aid family in 2012. Joyce has enjoyed hearing about the various events and news surrounding National Smile Month 2013, and wanted to share her thoughts on how oral health awareness is just as important in East Africa.

“With National Smile Month currently taking place in the UK, it is a good opportunity for me, as Programme Manager of an organization that is dedicated to providing emergency dental health services to people in rural areas, to think about how the key messages are reflected here in Tanzania:

  1. Brush your teeth for two minutes twice a day using fluoride toothpaste.
  2. Cut down on how often you have sugary foods and drinks.
  3. Visit the dentist regularly, as often as recommended.

For many in the UK, I imagine that these messages seem simple and straightforward enough. For the people in Tanzania however, the reality is that they are next to impossible to do!

For many people, spending the equivalent of approximately GBP 0.60 on fluoride toothpaste is a luxury they simply cannot afford. They instead use twigs from a particular tree to clean their teeth. And choosing what to eat or drink when the only other choice is to go hungry, is also not an option. As for seeing a dentist regularly, some people have been in dental pain for years and not been able to receive treatment, either because of not knowing where they can go to receive it, or, even if they do know where to go, simply not being able to access the treatment, either due to the cost involved or the sheer distance they would have to travel.

During our Dental Training Programmes, I never cease to be amazed at the gratitude shown by people once they receive treatment; some of them have been living in pain for years! By us going to these rural areas, not only are people immediately relieved of pain during the programme, but will now have access to emergency dental care should they need it again in the future, thanks to the training provided by Bridge2Aid to the Healthcare Workers in these areas. Whereas previously the Healthcare Worker would just have given them a pain killer and sent them back home, they will now be able to provide them with a lasting solution to their pain, thus greatly improving the quality of their lives.

Any initiative raising awareness of good oral health
is fantastic in my eyes, and I admire how so many people and organisations support National Smile Month in the UK. Such a worthwhile cause. Our training is helping people to understand the importance or good oral health too, and most importantly for the Tanzanian population, providing sustainable access to safe treatment when needed.

Here’s to a great National Smile Month 2013!

-          Joyce

 


 

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Bridge2Aid at Dentistry Live

This Friday I’m returning to London and Dentistry Live, where once again, Bridge2Aid is hosting a workshop. This year the title is: Is it time to think outside the box?

The theme comes from our Creative Day which took place last May, when a group of B2A friends gathered at Seminars@38 in West London to throw around ideas for marketing, fundraising and a load of other things that would help the organisation grow.

It was one of the most enjoyable days I’ve had with B2A, and was brilliantly led by Les Jones, who amongst other things is Practice Plan’s Creative Director.

Les explained the origins of the term ‘think outside the box’. I won’t give it away, but the saying comes from a puzzle in which the solution is only clear once you stop thinking about something within some imagined limitations, and allow yourself to take a step back and bring a different perspective, and try a new way. From that puzzle, and the discussions we had, the ‘Is it time to think outside the box?’ theme for our marketing was born.

This Friday’s seminar looks at the theme from two angles.

Firstly, we’ll be joined by two of our dentist volunteers – Ian Brodie and Brian Westbury – who will talk about how they have used volunteering as a way to get outside of their box – the 4 walls of a surgery. I’m not a dentist, but I understand that being in clinic can be quite an insular thing. Although many dentists I speak to enjoy their work, they also find that taking time out of the day to day and coming to work with us in East Africa is a great way to use their skills to benefit others. Not only that, by training local healthcare workers in Emergency Dental Care they make a sustainable contribution to communities in pain. I’ve always believed that motivation is a bit of a myth unless it is accompanied by action. Thinking positively won’t achieve much unless it involves doing something. Hundreds of our volunteers have chosen to do something and seen the benefits to them personally and professionally, and Brian and Ian will talk about that.

Secondly, our UK Manager Shaenna and I will be talking about thinking outside the box from a charity strategy point of view. It’s good to see that more dental charitable initiatives are starting. Our hope is that the strategies employed will be pragmatic and considered to really meet the felt needs of the communities we seek to help. We’ll talk about our model of Emergency Dental Training and why we believe that is the most appropriate way for charities to respond with both resources and volunteers. We’ll look at the economic realities and disparities between developed and developing countries and how, in our opinion and a number of others, transplanting the same level of dentistry with its equipment, materials and levels of treatment is neither wise nor possible.

We’ll expand on these themes and we’ve made a lot of time for questions. So if you are inspired by the idea of thinking differently, join us at 9.30am on Friday for the workshop.

Cheers,

Mark

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A milestone for Bridge2Aid

Today’s blog is a v-log from my visit to the final part of our Pilot Phase 2 stage of the Emergency Dental Training Programme.

Dr Sasi, District Dental Officer for Geita, trains a Clinical Officer during Phase 2

 

 

 

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Volunteering with Bridge2Aid, by Liz Stringer

Dentist Liz has been a keen supporter of Bridge2Aid for many years. Earlier this year, during February’s DVP, Liz and her Nurse Tracey travelled to Mwanza for the seventh time to train local healthcare workers (or Clinical Officers as they’re known locally) in emergency dentistry. Below, Liz shares her latest experience:

Liz onsite in Musoma, February 2013

“In early February, together with my nurse, Tracey,
I spent two weeks in northern Tanzania with Bridge2Aid (B2A). I imagine most of you are aware, but for those who aren’t, B2A is a charity that aims to train local Clinical Officers (3 years medical training) to be able to carry out basic dental treatment in remote clinics and to know when to refer patients to the nearest hospital.

This was our seventh trip and, having travelled up to Mwanza, on the shores of Lake Victoria, we separated into two groups, Tracey being based in Bukoba, whilst my team were based in Musoma, North-East of Mwanza, towards the border with Kenya.

Whilst we were away my husband kept a blog (www.parascosa.com/Tanzania.htm), documenting our adventures, and I know that many of you have been reading it; my thanks to everyone for their support and interest.

When I arrive back people usually ask me whether I am pleased to be returning to ‘normality’. This begs the obvious question: what is normality ? Normality to the people that we treat is:

  • walking for 5 hours to the clinic;
  • waiting, often in great pain, for four years for dental treatment;
  • having 1 dentist for every 400,000 people (2,000:1 in the UK);
  • having no running water or electricity;
  • being grateful when we hand out our used water bottles at the end of the day.

When we first went out it was a great adventure into the unknown and we were surprised by what we experienced; now we realise that it is just ‘business as usual’ for the people whom we treat and for the Clinical Officers whom we train and who care so deeply for their community. The patients never cease to amaze me as they simply wait in the sun for hours to be treated and stoically put up with the pain. As we drive back to base in the evening it is inspiring to watch people come together around cooking pots to meet and share food. I often find myself wondering whether our far-flung families and separate living are really signs of ‘progress’ ?

This year I again returned home feeling somewhat guilty, that the two weeks away had acted as a sort of tonic and that I have got more out of the experience than I put in. I would encourage anyone who is pondering whether they should become involved in any charity – not just African-oriented ones – to seize the opportunity and take the plunge; you will be surprised how rewarding it can be. At the end of this year’s clinic I gave my shoes – a pair of old trainers that I used for gardening – to a young girl who had been watching us. I was amazed to find that this meant that she can now attend school as she needs a pair of shoes to walk to school and the school require children to wear shoes. You, too, will find a way to make a difference.

The obvious question: are we going back ? The answer is again a big YES and, once again, we will be holding a quiz in the autumn (Saturday, 28 September) to help raise money to fund the next visit. B2A is expanding its work into neighbouring Rwanda and so next time we may have new experiences to write about.

-       Liz Stringer, Dentist

Interested in volunteering with Bridge2Aid? Contact the Visits Team on 0845 8509877 or email visits@bridge2aid.org. You won’t regret it!

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What happens if you cut your work day in half?

What would you do if, for whatever reason, good or bad, you suddenly only had until noon at work every day?

That’s the question posed by a great podcast I listened to recently. If you only had a few hours a day to get the high priority parts of your job done, how would you respond?

The question is an interesting one for me because for the past 10 weeks, that’s pretty much where I have been.

In mid-March I came down with a virus. Nothing too dramatic, just headaches, lethargy, shortness of breath. I spent most of the week on the sofa. I then developed a chest infection, and after the antibiotics finished, expected to get better.

Armed with my best attitude, I marched into the office the following Monday morning after 2 weeks off, declared myself fit and well… and was back in bed by lunchtime.

Since then I’ve been on an incredibly slow recovery. Making the best of the first 3-4 hours of the day to work in short bursts, then resting till mid-afternoon and flopping down again in the evening. For a driven perfectionist achiever like me it has been incredibly frustrating. Thankfully I have a very understanding wife, family, and team.

The interesting thing though, is that only having a few hours available each day has made me VERY focussed.

A lot of the ‘good’ things to do, that I might have spent time on have gone out of the window, in favour of the really high priority aspects of my job description.

So how has only having a few hours a day available to work affected my general level of productivity?

Not much.

That’s right – I am almost as productive, and on track with my objectives, working 4-5 hours a day, as I was before when I was able to work 9-10 hours a day.

Because activity does not equal achievement.

Which begs the question – What was I doing with the extra time?!

A caveat -

  • I have a distinct set of responsibilities which aren’t very ‘operational’.
  • I have an amazing team
  • I have a great (part time) PA

But I do think this principle has some great truths for all of us. I highly recommend you listen to the podcast, look at the infographic he describes, and have a think about you can implement the recommended steps.

Finally, as I continue to recover (and unfortunately I have gone back a couple of steps this week, but I’ll bounce), the big question I am asking is:

What would things be like if I used the work hours that I don’t currently have, to do more of the ‘great’ at the expense of the ‘good’?


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Audi vs Minibus – which is best?

As you can imagine in my job, I get to chat to a lot of dentists, and over the past few years, I have got to know quite a few of them.

They come in all shapes and sizes, from all political persuasions and backgrounds. Some are outgoing, and some introverted but all (thankfully) are pretty good with their hands! One thing I’ve found that almost all of them have in common is the process they go through in getting to understand what we do at Bridge2Aid.

Until they understand what we do, most dentists believe that the best way to help people through using their skills in a developing country, is to do the same thing as they do at home when they get here. Just use the same approach – same equipment, same treatments, same resources, just in a different environment.

As an intervention this sounds plausible, until you dig a bit deeper into the practical realities one typically finds in the East African countries we work in.

Of course Oral Health is recognised as a fundamental contributor to general health by all governments. Oral health problems continue to affect most people throughout the world, and as all sufferers will know, toothache  has the ability to seriously affect well being, quality of life and ability to work. Most governments allocate budgets for oral health services, but in many developing countries these budgets are very limited. For example, the NHS dental budget for the UK would outstrip the ENTIRE health care budget of many developing countries. Where they spend these resources in traditional ways (i.e. by having fully equipped dentists based in towns and cities), the services are not always directed to those most in need (who live in villages). This leads to situations in which large segments of the population have limited or no access to even basic oral health care, and when they have problems, they will continue to suffer for days, week and months in agonising pain, with no hope of accessing the centralised services.

As the World Health Organisation recognised, this situation calls for the establishment of oral health as a priority and for the implementation of the essential components of oral health care – extraction of decayed teeth, simple fillings and oral health education – that are affordable, within the prevailing health infrastructures of deprived communities.

In short, the provision of western dentistry in a developing world context, that will reach the majority of the population, is extremely problematic.

It is like having a £30K budget for transport for a family of 10, and choosing to spend the money on an Audi TT instead of a Ford Transit minibus.

Let’s compare:

  • The Audi TT goes fast
  • It  has lots of cosmetic ‘bells and whistles’ that make it more desirable
  • It has a high level of performance
  • There’s a lot more status with being seen in it compared to the bus
  • But – it has limited capacity, breaks down more easily in harsh environments, isn’t as robust and only a few people enjoy the benefits. The lucky ones arrive in style, but most of the family will be left behind, forced to walk.

The mini bus will cost the same amount of money

  • It’s not fast
  • It’s not as pretty, or comfortable
  • But it will last longer, and it has the capacity to transport the whole family – no one gets left behind.

In my view, with the layman’s knowledge I’ve gathered over the past 10 years living and working in East Africa, the provision of Oral Health services is very much the same.

If we focus the majority of our budget on a high level of care which costs lots of money and is concentrated in areas where not many people can get to, then most people will miss out on any service at all, and in practice this means millions of people suffering in pain.

This is why the Basic Package of Oral Care was designed by the WHO.  What it says in a nutshell is that the provision of oral health care in developing countries should focus on basic services that everyone can access – Oral Urgent Treatment (extractions) and Atraumatic Restorative Treatment (simple fillings that don’t need a drill or suction, or power).  Along with education and the availability of affordable fluoride toothpaste, this is the pragmatic approach when limited resources are available.

So given this situation, where do we focus our efforts to impact as many people as possible, whether we be charities designing a strategy or volunteers that want to make a lasting difference?

Before I go on, I’d like to say I applaud the efforts of various charities and individuals who do good work in developing countries. But a fundamental question remains; how many people will you be able to impact if you focus on delivering western dentistry in a developing world context?

If you follow the Audi TT model you’ll use the same or similar complex equipment, provide similar levels of treatments and practice ‘western’ dentistry. From what I’ve seen, and what I have grown to understand, you’ll have a short term impact on a relatively small number of people who live near established facilities.

If you choose the Ford Transit minibus approach, you’ll focus on meeting the more basic needs of the majority. You’ll treat people who live in remote areas, and more importantly, build capacity by training in the rural health care system to enable ongoing treatment after you have left. By doing this, more people will get your help (both immediately and in the long term). Yes – you’ll be addressing more basic needs, but people will be out of pain – the most fundamental need. You may not have done the same things in the same style as you will be used to, but you’ll have carried out work that will really help.

The reality is that a single person with no kids can afford to operate an Audi TT. Someone with a large family cannot – unless they want to leave half the family behind.

So – what we are talking about is not an alternative to dentistry; it is the alternative to NO dentistry.

That is why at Bridge2Aid, we focus on training local health workers so that they can provide basic services, and make access to pain relief and education available to many, many people.

It’s not as pretty, but it’s the pragmatic thing to do. Everyone is included, no one is left behind.

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Phase 2, Part B by Dr Paul Brind

Dr Paul Brind is the Clinical Advisor to the Dental Training Programmes for Bridge2Aid in Tanzania.  He’s been involved in multiple dental programmes and lives with his family in Mwanza.

“One week from now, we embark on another exciting milestone in the development of the work of Bridge2Aid.

In March of this year, in partnership with the Tanzanian Government, Bridge2Aid successfully ran the first Phase 2 course (click here to read my previous blog on Phase 2) when we trained four District Dental Officers (DDO) as trainers of Clinical Officers in Oral Urgent Treatment (OUT).  During this ‘Phase 2A’ the DDOs were trained and then closely supervised as they, in turn, provided training for five Clinical Officers (CO) in OUT.  The programme was a huge success and the DDOs and COs performed at a really high standard.

On May 20th we begin Phase 2B when five new Clinical Officers will be trained by the group of four DDOs who took part in Phase 2A, but this time, with far less direct guidance from the Bridge2Aid team.  The course is designed to give answers to the following questions

  • How well have the four DDOs retained the information and skills learned in course A?
  • Can this team of DDOs train COs to a good standard, with minimal support from the Bridge2Aid team?
  • Are the DDOs competent to be able to independently train Clinical Officers in the future, without Bridge2Aid organising a programme to facilitate this (Phase 3)?

It’s a step into the unknown.

We have our hopes, and our targets, but in the end this is up to the Tanzanian District Dental Officers themselves.

It’s a little scary…..a time of handing over some of the control to others. But most importantly, it’s a very exciting time which could launch us into a significant period of growth.

Here’s to a successful programme!”

- Paul

Ps.  Follow the Phase 2 programme on Facebook from May 20-29

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Guest post: Who am I? Who are we?

Today’s blog post comes courtesy of a close B2A family member and supporter:

“Today I had lunch with a man that I have great respect and admiration for. He may or may not know it, but he provides me with the inspiration to continue what we are doing. I’m not going to name him but he knows who he is. I want to say thank you for taking the time to talk and offer help and guidance in what I know is always a busy time for you. You and your team will always have my respect and support. Kilimanjaro 2014 here we come!

To the people who know who I am, I don’t need to introduce myself. To those that don’t, I will stay with no name, no face and no big profile to go behind what I am doing. I am but 1 humble person that was moved one ordinary day by four brave and inspirational men and decided to make a difference.

The one thing to remember from anything about this article is this: who I am isn’t important. The important part is the amazing people that help our patients. It is also the people they treat that are important.

In a nutshell, we arrange dental consultations and possible treatment for injured ex service personnel. They come to us via various routes; Help for Heroes, recommendation from treated patients, social media and at least 3 other charitable teams we have worked with. We have patients with treatments from routine check ups and hygiene appointments to full mouth rehabs involving implants and oral surgery, and by the end of our first 12 months we had treated over 20 patients.

So how are we able to provide these people treatment? We don’t raise money, there isn’t a big pot of money that was given to us to use AND the patients do not pay.

We are 100% reliable on the amazing dentists that have signed up to what we are aiming to do. They are dentists from all areas of the country, different backgrounds, different practices, who all give their time and clinical skills in return for knowing that they are helping these patients as part of their recovery and confidence rebuilding. Each of them has got involved for their reasons, from ex-forces dentists, having friends and or family members in active service or simply because they know how much they can help change a person’s life, want to give back and say thank you.

Whatever their reason, they can see our vision and are one of the types of people to whom actions do speak far louder than words.

At this point I could name all the dentists and practices that have got involved and treated patients but as I have limited words left I can’t. They know who they are and to those people I can only say THANK YOU.

To those who want to know more and get involved please do so – you are always welcome in our team.

Find us: Facebook.com/smile4heroes | www.smile4heroes.co.uk | @smile4heroes

As many Bridge2Aid volunteers will identify with, treating patients such as we do can turn your perspective of life upside down. They will inspire you, you will change their confidence & give them a reason to smile on their toughest days. Can you handle that without any payment? If that isn’t you, or you don’t share our vision we understand, but I will throw you a challenge and that is to do something for no reward that challenges or changes people’s lives.

Try it. You might just like it!”

 

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‘No matter where you are’

No matter where you are there are always people in need.

No matter where

No matter where you are there are always people who want to make a difference.

No matter where you are there are always people who are indifferent.

No matter where you are there are always people who care.

No matter where you are there are always those people who can’t see the beyond their own horizons.

No matter where you are there are always those who can dream beyond themselves for the sake of others.

No matter where you are there are always those who don’t.

No matter where you are there are always those who have to have the resources to make an impact.

No matter where you are there are always those who haven’t.

Thankfully, those that want, do, can, have and will; outnumber the rest!

- Ian

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